neWStart

Field service engineer

MAIN RESPONSIBILITIES:

  • Installation: Installing new equipment or machinery at customer sites according to specifications and guidelines.
  • Maintenance: Conducting routine maintenance checks, inspections, and preventive maintenance tasks to ensure equipment operates efficiently and reliably.
  • Repair: Troubleshooting and diagnosing technical issues, and implementing appropriate repairs or replacements to minimize downtime.
  • Training: Providing customers with training on proper equipment usage, maintenance procedures, and troubleshooting techniques.
  • Documentation: Maintaining accurate records of service visits, repairs, and equipment status. This may involve completing service reports, updating manuals, and documenting any modifications or upgrades.
  • Customer Support: Addressing customer inquiries, concerns, and service requests promptly and professionally.
  • Safety Compliance: Ensuring compliance with safety regulations and protocols during installation, maintenance, and repair activities.

REQUIREMENTS:

  • A bachelor’s degree in engineering, preferably in electrical, mechanical, or computer engineering.
  • Proficiency in interpreting technical manuals, schematics, and blueprints.
  • Strong knowledge of relevant software applications and diagnostic tools, such as test equipment and troubleshooting equipment.
  • Communication: Excellent communication skills, both verbal and written in English, are essential for effectively conveying technical information to clients and colleagues.
  • Adaptability: Ability to work independently and adapt to changing environments and schedules.
  • Attention to Detail: Being detail-oriented is crucial for accurately diagnosing problems, following procedures, and ensuring quality workmanship.
  • Time Management: Strong organizational and time management skills are necessary to prioritize tasks and meet service deadlines effectively.
  • Teamwork: Collaborating with other team members, such as engineers, technicians, and customer service representatives, to address complex issues and deliver comprehensive solutions.
  • Any certifications from relevant organizations or manufacturers may be advantageous. Certifications in specific equipment or technologies like PLCs, HVAC, electrical systems, or medical equipment could be beneficial.
  • Readiness for frequent business trips.

THE COMPANY OFFER:

  • Working hours: 8:00-16:30 from Monday to Friday.
  • 26 days of paid annual leave.
  • Opportunity for professional and career advancement in a leading company in Bulgaria.
  • Monthly performance-based bonuses (KPIs).
  • Bonuses for public holidays, family occasions, and summer vacations.
  • Birthday bonus.
  • Onboarding and company training programs.
  • Additional health insurance coverage.
  • Food vouchers provided.
  • Transportation benefits offered.

If you are interested, please apply directly.
Only approved applicants will be contacted. We guarantee complete confidentiality of your application. The provided data are personal in the sense of the GDPR and are subject to a special protection regime.
NewStart HR Services holds a license from the Employment Agency No. 3462/21.12.2022

Published:

Location:

Sofia Industrial Zone Ilianzi

Requirements:

English language
Higher education

Category:

Engineering
Candidate

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